Whether a landlord can charge for carpet cleaning depends on your tenancy agreement, your check-in inventory and the state the carpet is in when you leave. In England, the Tenant Fees Act 2019 limits the fees landlords and agents can ask for, and your deposit exists to cover possible damage. Normal wear and tear is different from damage.
This is general information rather than legal advice, and it applies to private renting in England. For your own situation, check official guidance or ask an adviser.
Check these first
- Your tenancy agreement: what does it say about cleaning, and when was it signed?
- Your check-in inventory: what condition were the carpets in when you moved in?
- Your photos: did you take any at the start of the tenancy?
Wear and tear or damage?
Carpets get older, and flattened walkways over several years are generally seen as ordinary wear. Large stains, burns or pet damage are more likely to be treated as damage. The length of the tenancy and the age of the carpet both matter.
If your landlord wants to deduct from your deposit
Ask for the reasons in writing, along with evidence such as check-out photos and any invoice. Most deposits in England are held in a government-approved protection scheme, which can help with disputes if you cannot agree.
Official guidance: Tenant Fees Act 2019: guidance for tenants on GOV.UK.
A practical option
If the carpets need it, having them cleaned before check-out, and keeping the receipt, can help avoid an argument. Take dated photos once they are dry. See our end of tenancy carpet cleaning service.